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What I Do
I help founders leading startups solve hard problems in CX, operations, and leadership to unlock growth.
I've spent years learning by doing: taking on problems across CX, sales, operations, and HR, and turned that range into perspective.
I build and lead functions that scale: the systems, processes, and teams behind them.
My approach is shaped by the different roles I've played, hands on, across domains.
Writing
I write for the love of the process. How some pieces takes a mere 13 minutes to complete, and how some are unfinished for over a year.Â
I write about business, sports, observations and interpersonal dynamics; usually tangled together in unorthodox ways.Â
I've taken my writing to substack.Â
Come join me.
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